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#Restaurant Technology

AI host processing a restaurant phone order — building restaurant telephony | AI Tools
AI Tools
Building Restaurant Telephony AI With Amazon Connect

AWS has published a deployable restaurant voice-ordering sample built on Amazon Connect, Agentic Voice, Claude Haiku 4.5 and AgentCore Gateway. The design can take a caller from greeting to order confirmation without an app or login, but production use requires stronger identity, escalation and restaurant-system controls.

Alex Carter •